Knowledgebase

My FTP won't connect. Why?
If your FTP progam is not connecting properly, here's some possible reasons: 1. Your firewall...

FTP Upload times out on large file uploads
When I upload larger files to my site, the FTP times out and the file doesn't complete the...

Does being behind a router affect my FTP connection at all?
Yes. If you are behind a router, please enable passive FTP mode.

How can I register domain name only?
If you wish to order domain name only and not web hosting, please go to...

How long does it take to get my domain working?
It can take up to 72 hours for a domain to fully propagate. This, however, all depends on your...