Midpulse is a privately held web hosting company. We enable individuals and businesses to acquire and create their unique identities and brands on the internet by offering domain registration, web hosting, SSL certificates and complimentary products and services. One of our main strengths and focuses is to provide people and businesses of even of the lowest budgets with possibilities of creating these identies online.
30 Day Money Back Guarantee
We offer an unconditional 30 day money back guarantee on all of our hosting services. Should you decide to cancel your account within the initial 30 day period, you will receive a full refund on the hosting fees. Arrangements can be made to transfer the domain name to your new provider.
We guarantee a 99.9% uptime. This means that your website will be up and running at least 99.9% of the time during any 12 month period. That 00.1% is equal to approximately 9 hours of downtime in a year, not even a full day. Our uptime guarantee is included in all of our web hosting plans.
We offer a variety of support options. Our live chat service is free to use. If there are no operators on, at the time, you may email our support group. Email support is available 24/7. We also provide a completely utilized support ticket system for our customers.
We care very deeply about our customers' data. Our billing system encrypts all credit cards with passphrases or passwords that are never stored on our servers. Even if our server or database gets compromised your credit card information is safe.
There are absolutely no hidden contracts. All payments are renewed through invoices. This gives you a freedom of whether you would like to stay with us or not. We use this "no strings attached" approach to benefit our customers, rather than our profits.
We strive to make every one of our customers happy. Most web hosting companies work hard at providing great customer service. It just comes naturally to us.